- What We Do

At Feed, we share our social media experience with business owners in the restaurant, independent retail and beverage industry. Our clients are local business owners who know they want to use social media to engage their customers while promoting their products or events quickly and cost effectively. We serve as your guide to the world of social media tools. We teach you the who, what, when and how for each decision you need to make to showcase your business in the world of social media.

Social Media training by the hour, one on one, to small groups or just on one tool

Creating or teaching and advising on content creation that shares your story and projects the true image of your company to your customers

Explaining how social media works as well as the how and when to use these tools

Advising in branding by choosing the best online names for your business

Helping you decide which tools are the best fit for your company

Guiding you to establish and grow your social media presence in your community

Identifying untapped markets and customers you can engage via Twitter, Facebook and other free tools

Monitoring your social media activity to coach you on when and when not to engage your customers

Coaching on how to handle “damage control” situations so your can change those moments of "panic" into opportunities to grow customer loyalty

Setting up tools to track your business presence on the internet to ensure you are aware (instead of wary) of what the public is saying about your business so you can identify opportunities for growth and customer engagement

Teaching you proven methods to expand your follower/fan base

Guiding you in promotional event marketing

Building connections with other established media – including print, radio, Columbus Underground, Yelp and more